By signing the participant's registration form, you agree that you have read, understood, and will abide by the Norbury Gymnastics Academy rules, code of conduct, and commitment to the club. All participants must follow these guidelines, in addition to the relevant codes of conduct and policies.

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1. Membership Policies​

• Monthly Payments: Children memberships are paid on a monthly basis. Our monthly payment plan is structured for ease and consistency. Although we do not hold classes in August and during Christmas, the total annual cost is evenly divided across 12 months. Memberships cannot be paused.

• Initial Registration Fees: For all programmes except the Elite Gymnastics Training and Camps, the initial fees includes: your first month's cost of £60, setup fee of £20 (covers admin) and the one month's notice payment of £60. After your first month, you will only be responsible for the monthly fee. If you decide to cancel your membership with the requested one month's notice, your last month will be covered and future recurring payments will be stopped. This fee is compulsory and non-refundable. For the Elite Gymnastics Training programme, the initial fees includes: your first month's cost of £100, setup fee of £20 (covers admin and insurance) and the one month's notice payment of £100. After your first month, you will only be responsible for the monthly fee.

• Membership Cancellation: You must provide a one month's notice to cancel your membership. This notice must be provided by the first day of the prior month. (For example: If it is January and you would like to cancel your membership effective March, we will need your notice by February 1st. Your one month's notice payment will be used to cover the month of February, which will be your last month under the membership.)

• Late Registration: Fees are not prorated according to your start day. Full month fee is due regardless of start date.

• Uniform: The club uniform is compulsory for all children classes. ​

 

2. Term Policies

• Termly Payments: Payments for term programmes are not refundable. 

• If a makeup class is provided due to class cancellation initiated by Lambeth and Balham Gymnastics Academy, it cannot be transferred into the next term. The makeup class must be given during the current term.

 

3. Class Policies

• Timeliness: Please ensure that your child arrives on time for class. If you arrange for someone else to pick up your child, inform the coach in advance. Children will not be released to anyone not listed on the registration form without prior notice.

• Missed Classes: No make-up classes or exchanges will be provided for missed classes, regardless of the reason (e.g., personal absences, holidays, injuries, illness). This policy also applies to any of our camps.

• Late Arrivals: Warm-ups are essential for safety. Any participant arriving more than 15 minutes late will not be allowed to join the session.

• Participation: Participation during gymnastics sessions is compulsory for all members.

• Viewing Times: Parents and friends will be invited to observe classes on allocated days, usually once per term. If you have any questions, please speak to a coach before or after your child's lesson.

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4. Conduct and Safety

• Behaviour: Bullying and inappropriate behaviour will not be tolerated. Participants behaving in a way that endangers themselves or others will be asked to sit out for the remainder of the session. Repeated violations may result in suspension from the club.

• Supervision: Gymnasts must not use any equipment without direct supervision from a coach.

• Dress Code: Club uniform is compulsory and expected to be worn for every class. Long hair must be tied back, and no jewellery is allowed during classes. Recently pierced earrings may be taped for up to six weeks but must be removed afterwards.

• Safety and Health: Inform the coach at the start of a session if gymnasts are feeling ill, have a previous injury, or if any medical conditions have changed. Children should not attend class or camp if they are ill. If a child arrives ill, they will be sent home, and no compensation will be provided. In the event of illness, children must wait at least 48 hours after symptoms have cleared before returning to class or camp to prevent contamination.

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5. Payment and Fees

• Membership Fees: Fees for classes must be paid in full each month. Late payments will incur an additional charge of £20. If fees remain unpaid after the final deadline, your child will be removed from the club.

• Camp Fees: Camp fees are not refundable once payment has been received. Fees are paid upfront for all camp options.

• Refunds: No refunds will be issued under any circumstances, including for missed classes, camps, injuries outside the gym, illness, or withdrawal from the club after your first session.

• Term Commitment: When joining, please ensure you know the class schedule. You have committed to the same day and time for the full term that you have paid for.

• Payments: Invoices are emailed out, and reminders are sent. However, failure to pay after the required date will result in forfeiture of your child’s membership at the club. Coaches do not accept cheques or cash for next term classes. Payments must be made through the provided online method​

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6. Emergencies and Unforeseen Circumstances

• Class Cancellations: Classes may be cancelled due to extreme weather conditions, fire evacuations, or other unforeseen circumstances. No refunds will be provided in such cases.

• Property: The club is not responsible for any property left on the premises, including mobile phones. If a gymnast wishes to bring their mobile phone into the gym for their session, that is fine, but we accept no responsibility for lost or stolen items.

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7. Parent/Guardian Responsibilities

• Collection of Children: Parents must collect their child directly from the building. Waiting in cars outside the premises is not permitted. If you have arranged for someone else to pick up your child, please inform the coach in advance. We will not allow children to leave with anyone not listed on the registration form without prior notice.

• Behaviour: Rude behaviour or language from parents or carers towards staff or coaches will result in the expulsion of their child from the club.

• No Food: No food is permitted on the premises.

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8. General Rules

• Phones: Phones are not allowed to be used on-site during classes.

• Refusal of Admission: The club reserves the right to refuse admission or to dismiss pupils for reasons including misbehaviour, willful damage, breach of club rules, failure to respond to training, or rude behaviour towards staff.

• Non-Refundable: Classes missed due to personal reasons, such as illness, injury, or holidays, will not be refunded or made up.

• Class Commitment: Once you have agreed on your child’s class time, it remains fixed for the full term. No refunds will be provided for any missed sessions, injuries outside the gym, or withdrawals after the first session.

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9. Coaches

We cannot guarantee that members will be instructed by the same coach during their membership. Unfortunately, due to unforeseen circumstances, a coach may not be present and require us to find a temporary replacement to ensure the session will continue. If we cannot find a replacement, we will be sure to provide a make-up class.

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Thank you for your cooperation and understanding. We look forward to seeing you and your children thrive at Norbury Gymnastics Academy.